+32 16 38 92 72 sales@camco.be

Your job description

As Service Manager you are responsible for the management of the Support Team and the Service Technicians Team.

  • You lead and motivate a team of support engineers and technicians.
  • You foster a customer centric culture.
  • You analyse and improve the team’s internal standard operating procedures.
  • You analyse technical support issues (software and hardware).
  • Together with other managers, you drive process improvements.
  • You develop strategies for taking the team to a higher level, both on a technical and operational level.
  • Management of Service Level Agreements.
  • Management of 3PL partners and service subcontractors.
  • You report to the CTO

Your profile

  • 5 years experience in leading teams in an operational environment.
  • You hold a Master degree in engineering.
  • Genuine interest in ICT, technology, engineering, and skillful with a PC. Eager to learn and to keep up with new technologies.
  • Excellent knowledge of Dutch and English, both in speech and writing.
  • Good at planning your own work and that of your team. Excellent team player who takes initiative and brings projects and assignements to a good end.
  • You know how to prioritize, are a critical thinker and great problem-solver with a with can-do attitude.
  • You are a communicative team player, who is able to motivate and manage your team.
  • Your helicopter view and strategic insight, enable you to excel as a service manager.
  • Committed, enterprising, can work independently and in team, autonomous, problem-solver, result-driven, customer-focused, persevering, excellent communicator.

What we offer

  • A challenging job in a high-tech and steadily growing company (+120 employees), with opportunity to further develop your skills.
  • Permanent contract with competitive salary package.
  • Challenging position in a company that encourages initiative and entrepreneurship.

Interested? Contact us!

* Uitzendkantoren en selectiebureaus zonder overeenkomst met Camco Technologies: Gelieve u te weerhouden van het inzenden van kandidaturen.

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